RETAIL SOLUTIONSConsumer Engagement, Right Fulfillment, and Brand Protection

are key issues facing today’s retailers.

Retailers manage a complex ecosystem of sales channels and suppliers — while facing increased demands from consumers, influencers, and customers who make in-the-moment purchasing decisions.

RETAILERS RESPOND TO MARKET DEMANDS

End-to-End Consumer Engagement

Creating in-the-moment shopping experiences before they buy, while they are buying, and after they buy.

Sticky Consumer Connections

Developing strong connections through the product life cycle, recycling, and repeat buying.

Consumer Assurance & Brand Protection

Building brand confidence with anti-counterfeiting and gray market diversion solutions.

RETAIL ECOSYSTEM

  • TOP CONCERNS FOR
    Suppliers

    • Product Authenticity
    • Delivery Confirmation
    • Supply Chain Visibility
  • TOP CONCERNS FOR
    Factories

    • Inventory Accuracy
    • Supply Chain Visibility
    • Gray Market Diversion
  • TOP CONCERNS FOR
    Wholesalers

    • Inventory Accuracy
    • Supply Chain Visibility
    • Gray Market Diversion
  • TOP CONCERNS FOR
    Distributors

    • Inventory Accuracy
    • Supply Chain Visibility
    • Gray Market Diversion
  • TOP CONCERNS FOR
    Retailers

    • Inventory Accuracy
    • In-Store Experiences
    • Differentiated Content
  • TOP CONCERNS FOR
    Consumers

    • Product Authenticity
    • Product Information
    • Support

Smart Cosmos for Retail Delivers

Product Interactions become meaningful, in-the-moment Digital Interactions

Smart Cosmos empowers premium and luxury retail brands to create a compelling experience for their customers and consumers by enabling:

PRODUCT EXPERIENCES


Engaging personalized experiences on product interactions in-store, and outside.

PRODUCT AVAILABILITY


Ensuring that the right product is available in the right place at the right time.

LOYALTY PROMOTIONS


Building communities around products with interaction-based loyalty and promotions.

POST-SALE EXPERIENCES


Enabling post-sale experiences such as warranty, claims, and trade-ins.

PRODUCT AUTHENTIFICATION


Providing consumer assurance through multi-layer authentication of products.

SUPPLY CHAIN INSIGHTS


Providing insights into the supply chain to ensure optimal supply of products.

PRODUCTION INSIGHTS


Enabling insights into production and progress towards seasonal plan execution.

See Smart Cosmos in Action

Pure Hydration Connects with Consumers While Reducing Plastic Waste

Learn how Smart Cosmos for Retail empowered Pure Hydration to digitize its Ice° Bottles to deliver unique post-purchase information to customers, connect with others, and position themselves to digitally deliver product promotions, special offers, and track drink refills.

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YOUR PRODUCTS:
SMART. CONNECTED. ENGAGED.

Powered by Smart Cosmos for Retail

Give consumers new ways to interact with your product, from pre-purchase to post-purchase, to ensure authenticity, differentiate your brand, and increase sales. Gain visibility into product usage from initial registration through end-of-life, and allow consumers to connect with one another to build brand experiences that increase loyalty.

Transform Buying and Right Fulfillment through Smart Cosmos for Retail

Transform Buying

with unique experiences, added convenience, and customer assurance.


Integrated apps and web stores deliver unique personal experiences.

Interactive experiences connect consumers and influencers with evolving promotions.

In-store kiosks enable a personal touch, a better overall experience, and faster checkout.

Post-sale interactions deliver unique content, solicit feedback, and encourage up-sells.

GET RIGHT FULFILLMENT

while managing reputation, protecting brand, and increasing margins.


Secure production to reduce theft and loss—especially for high-value goods.

Enable track and trace for ongoing visibility into the entire supply chain.

Align store replenishment and inventory across multiple locations.

Establish secure anti-counterfeiting and gray market diversion practices.

Smart Cosmos dries up your Wine & Spirits counterfeiting problem

See how Smart Cosmos for Retail can stop counterfeit wine and spirits distribution in its tracks by giving each bottle a unique digital identity. Beyond product verification, each digital identity can be used to deliver unique consumer information and encourage more sales.

To learn more download our Wine & Spirits Ebook today!

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